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<?xml version="1.0" standalone="yes"?> <Paper uid="P00-1013"> <Title>Spoken Dialogue Management Using Probabilistic Reasoning</Title> <Section position="1" start_page="0" end_page="0" type="abstr"> <SectionTitle> Abstract </SectionTitle> <Paragraph position="0"> Spoken dialogue managers have benefited from using stochastic planners such as Markov Decision Processes (MDPs). However, so far, MDPs do not handle well noisy and ambiguous speech utterances. We use a Partially Observable Markov Decision Process (POMDP)-style approach to generate dialogue strategies by inverting the notion of dialogue state; the state represents the user's intentions, rather than the system state. We demonstrate that under the same noisy conditions, a POMDP dialogue manager makes fewer mistakes than an MDP dialogue manager. Furthermore, as the quality of speech recognition degrades, the POMDP dialogue manager automatically adjusts the policy.</Paragraph> </Section> class="xml-element"></Paper>