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<?xml version="1.0" standalone="yes"?> <Paper uid="H01-1012"> <Title>A Conversational Interface for Online Shopping</Title> <Section position="1" start_page="0" end_page="0" type="abstr"> <SectionTitle> ABSTRACT </SectionTitle> <Paragraph position="0"> We present a deployed, conversational dialog system that assists users in finding computers based on their usage patterns and constraints on specifications. We discuss findings from a market survey and two user studies. We compared our system to a directed dialog system and a menu driven navigation system. We found that the conversational interface reduced the average number of clicks by 63% and the average interaction time by 33% over a menu driven search system. The focus of our continuing work includes developing a dynamic, adaptive dialog management strategy, robustly handling user input and improving the user interface.</Paragraph> </Section> class="xml-element"></Paper>