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<Paper uid="W04-2306">
  <Title>Semi-Automatic Generation of Dialogue Applications in the GEMINI Project [?]</Title>
  <Section position="2" start_page="0" end_page="0" type="intro">
    <SectionTitle>
1 Introduction
</SectionTitle>
    <Paragraph position="0"> GEMINI1 exploits experience gained from previous projects (see e.g. (Ehrlich et al., 1997; Lehtinen et al., 2000)) and from real-world use of similar systems, to create a generic platform for the development of userfriendly, natural, high quality, intuitive, platform independent and multi-modal interactive interfaces to a wide area of databases employed by information service providers.</Paragraph>
    <Paragraph position="1"> [?]This work was partly supported by the European Commission's Information Society Technologies Programme under contract no. IST-2001-32343. The authors are solely responsible for the contents of this publication.</Paragraph>
    <Paragraph position="2"> 1Refer to the GEMINI Project Homepage on www.gemini-project.org for further details.</Paragraph>
    <Paragraph position="3"> The main idea of GEMINI is that, given a database, a description of its structure and how to access the data as well as a list of the kinds of requests the user may make, the system should be able to automatically generate the necessary dialogue scripts to run the service. In a sense, this is exactly what a human call center agent does when being trained for the job. Within the project we strive to get as close as possible to this ideal.</Paragraph>
    <Paragraph position="4"> Specifically, the application generation platform of the GEMINI project contains generic dialogue components available for adaptation to new services and languages.</Paragraph>
    <Paragraph position="5"> Thus, generation of multilingual and multi-modal interfaces is achieved by incorporating the lexical and semantic relations of the databases contents, reducing the development time and facilitating the system's maintenance and transportability to different applications and languages. Furthermore, the platform enables a high degree of personalisation (i.e. user modelling, speaker verification, etc.).</Paragraph>
    <Paragraph position="6"> This paper is organised as follows: First we describe the application generation platform (AGP) of the GEMINI project. Afterwards we introduce the two pilot applications developed with our platform. Next we compare our approach with other proposals made by different research groups. Finally we conclude our major findings.</Paragraph>
  </Section>
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